WE TAKE CARE OF YOUR SAFETY

NO WORRIES

The safety of our guests and staff always comes first. So don’t worry, we have taken care of all the security measures around Covid19.
However, these will in no way dampen your vacation enjoyment. We have plenty of space – indoors and especially outdoors.
We’ll keep everyone at a distance, but still give you a big hug, of course, just with our winning commitment, charm and loving ambiance.

hurray! there are new relaxations!

WHEN VISITING OUR HOTEL AND RESTAURANT, PLEASE NOTE THE FOLLOWING:

  • For a stay in our house, the 3 G rules still apply. That means you are already vaccinated, you travel with a negative test result or you are recovered (proof).
  • If you fulfill one of the 3 G’s you are exempt from the mask obligation in our hotel and in the catering trade.
  • If you arrive with a test, you have the possibility to refresh it every 24 hours and to undergo a registered self-test in the hotel. This is valid for another 24 hours.
  • The distance rules have been relaxed, as well as the closing time!
  • Our spa is open normally.
  • The distance rules have been relaxed, also the curfew!

OUR TEAM:

  • Most of our team is vaccinated and voluntarily undergoes a weekly COVID19 test. A good feeling for us and for you.
  • Our entire team is highly trained in Covid 19 measures.

SAFE & CLEAN:
As always, cleanliness and sanitation is a top priority. Additionally, all surfaces in public areas are regularly disinfected and each room is thoroughly cleaned.
Disinfectant is available at various stations throughout the hotel.

FLEXIBLE BOOKING:
Cancellations up to 2 days before arrival are free of charge! Your vacation should already start worry-free at the time of booking. Therefore, we would like to relieve you of this worry. This applies to bookings from May 20 to November 7, 2021.

In order for you to plan your vacation worry-free, we guarantee you the possibility of a free cancellation should one of the following reasons exist:

  • Travel warning of the highest level for the state of Vorarlberg.
  • In case of a border closure
  • If Covid-19 conditionally a ski operation in all 3 valleys skiing areas is not possible
  • If you fall ill with Covid 19 (presentation of the positive test result)
  • If you have to go into an officially ordered quarantine (presentation of a notice)

Otherwise, the Austrian hotel contract conditions apply:

  • Cancellations up to 31 days before arrival are free of charge.
  • For cancellations from 30 days to 15 days before arrival we charge 40% of the total price.
  • Cancellation from 14 days to 8 days before arrival we charge 70% of the total price.
  • In case of cancellation from 7 days to 1 day before arrival we charge 90% of the total price.
  • If the cancellation is made on the day of arrival, we must charge the full amount.

premium cancellation:
To be absolutely sure that your costs will be reimbursed in case of emergency, we advise you to take out a travel cancellation insurance.
Here you can easily take out your hotel cancellation insurance:

HOTEL CANCELLATION INSURANCE – THE EUROPEAN

 

With a lot of confidence!

Your host family Simma
Barbara, Tone, Annemarie, Peter and Michaela

STATUS: 25.10.2021